We all face different problems in our life from time to time. While taking essential steps to solve the problems, you also need to identify the root cause of the problem. In such situations, you need to consider various aspects and work as a CSI to uncover the cause of the problem.

But the problems associated with the software, hardware, and servers are quite different from other normal problems in your life. Sometimes, when people face PC hardware or software-related problems, they unplug the computer from the cable to prevent the machine from suffering catastrophic damages.

Even though SQL server is the heart of Microsoft’s RDBMS, it doesn’t mean they are free from every problem. If your SQL server suffers from damages, you need to look for the root cause so that you can troubleshoot it properly. Here are some effective steps that the best software development company suggests you should remember to troubleshoot your SQL server problems.

Problem Solving Tools 

If you want to solve your SQL Server problem, you should use the best third-party tool that will help you with the troubleshooting process. Even though there are various tools available online that might help you solve your SQL server problem, make sure you choose the best one. In most cases, you will be able to look for enough information with the help of these tools that will provide you with enough clues to determine the root cause of the SQL server problem.

When you start operating the SQL server, it starts with a default trace event. You can use a profiler to review the essential pieces of information that are captured from the default trace event. These trace pieces of information will undoubtedly help you a lot. Additionally, you can also create your trace while troubleshooting the problems.

  1. Fact Gathering Phase
    • The first step to solving your SQL server problems is to gather the essential facts. You need to know the problems that are happening within the SQL server. This is when you need to look for the underlying cause of the problem. Make sure you talk with a programmer who will help you know how and when the problems first occurred. You need to determine whether the SQL server problems are system-wide or more localized to any particular application.
    • Apart from that, you also need to determine whether you’ve installed or removed any system changes that can be a crucial aspect of this error. When you start looking for the facts, you will come up with clues that will help you solve the SQL server problems. As per Software Testing Help, SQL is a query language.
  2. Analysis Phase
    • Now that you’ve accumulated essential pieces of information, your next step is to analyze the data that you’ve accumulated through facts. Make sure you review the information that has been collected in each step. You should also look for anomalies that would be identified by the programmers.
    • Make sure you identify the situation regarding the SQL server and identify the cause of the problem in the first place. Review the information so that you can know if there is any clue that will help you know the cause of the problem.
    • When you’re done with the analysis phase, you will undoubtedly be able to identify the problems.
  3. Information Gathering and Additional Testing 
    • If you’re unable to find the cause of SQL server problems by going through different system logs, the default trace, or changelogs, then you need to analyze the actual process that is the primary cause of the problem. These steps will help you perform additional testing as well as gather more information to solve the problem.
  4. Review the Change Logs
    • Make sure you review the changelog of your organization. We hope your organization has one changelog. A changelog is one type of centralized location that is capable of identifying all the changes that have been introduced in the SQL server. When your organization has one changelog, you will be able to identify the problems that are occurring.
  5. Backup Database
    • Before you start with the additional testing process, troubleshooting, and analysis; don’t forget to take a backup of the problematic database. Depending on your database backup strategy, the backup can be anything such as log, differential, or full backup. The backup will create a recovery point for your SQL server which will work as a part of diagnostics troubleshooting.
  6. Perform Logging and Additional Tests
    • If possible, consider breaking up your tests into small pieces. Make sure the tests are connecting to the SQL server. Consider using the SQL server profiler which will help you monitor the T-SQL statements as well as the batches that are being executed. The profiler you use will allow you to use the code that is running in the background, which sometimes is different than the expectations of the programmer. Sometimes the additional steps and profiler will help you narrow down the primary causes of the SQL server problems.


These are the few steps that will help you troubleshoot SQL server problems that almost every enterprise software development company implements. What are your thoughts? Comment below to let us know.

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